AI REVENUE CYCLE JOURNAL
Ideas for a more connected workday.
Practical perspectives on revenue cycle operations, technology, and better handoffs.
2023–September 2026 topic archive · These articles were prepared on September 22, 2026. Archive dates organize this collection and do not imply earlier publication.
2026
2025
Continuous improvement ·
Turn repeated exceptions into process improvements
Group exceptions by cause and review the most common patterns with operators.
Read article ↗Controls ·
Build a pause button into automation operations
Decide who can pause execution, how in-progress tasks are represented, and what checks are required before restarting.
Read article ↗2024
Instructions ·
Write workflow instructions that can be reviewed
Separate purpose, inputs, allowed actions, stopping conditions, and expected output.
Read article ↗Pilot measurement ·
Measure operator effort in an AI pilot
Track review time and rework alongside completion time.
Read article ↗Observability ·
A useful AI audit trail tells a story
Design the activity history around operational questions.
Read article ↗2023
Workflow design ·
Separate reading a document from taking an action
Treat extraction, validation, approval, and execution as distinct stages.
Read article ↗Evaluation ·
Why AI evaluations need difficult examples
Create categories for routine, incomplete, conflicting, and unsupported inputs.
Read article ↗AI planning ·
Choose a task before choosing an AI tool
Describe one task from start to finish and identify its dependencies.
Read article ↗